Going that extra mile

Interrailing Packages also offer all our clients a 24 hour emergency contact. We are
a small company but it is important for us to ensure we are on hand for our clients,
many of whom are aged in their late teens and early twenties and are travelling
without parents for the first time.

For example, on one occasion we received a call from a young woman who had lost her Interrail pass and was therefore unable to travel onward to her next destination without having to pay for full price rail travel. We ordered the client a new pass and purchased tickets to enable her to travel to her next city, Venice, where her new pass was waiting for her at her hostel. This was completed  within 24 hours so there was no impact on her itinerary and she was not left behind, while her friends travelled on. The client claimed the cost back on her travel insurance,reimbursing us for the cost after her trip.

Here some of the public reviews we have received from our clients.

Louise Cassin: ”We booked the 4-week euro loop tour over the summer and wow
what an amazing time we had. The booking process was really easy and the team
answered all our questions prior to us booking and helped customised part of our
trip. They were great at keeping us up to date with our itinerary including our hotel
bookings and train journey options and any additional info we needed such as train
reservations etc. This meant when we actually came to travelling it was all so easy.
The mobile app they provide was also really useful when travelling so would
quickly look up directions to the hotel, train times etc. We were also really pleased
with the hotel choices that had been booked for us as part of the package. We
would definitely recommend Interailingpackages to anyone looking to do this type
of trip.”

Kristin Jane Hounsell: “Well what can I say! An absolutely fabulous experience
from start to finish, even with an unexpected stop over in the middle of Germany
due to the thunderstorms that they had this summer. Donal stepped in and made
sure we got to Cologne the next day – nothing was too much trouble. We travelled
with our 16 and 21 year old sons and I can honestly say it was one of the best
holidays we’ve had as a family. Didn’t use the usual hostels etc, in fact my friends
called our trip glintterailing! Donal put together a package using four and five star
hotels with first class rail travel all the way.”

Craig Daniels: “I would recommend this company to anyone who’s looking to
travel,but without the stress. The info pack and app had everything I needed,and a
little more so (the discounts for the win!) And even when I did have a small
issue,the team were super helpful and sorted it within an hour of me calling.
Already planning my next adventure,and this company will be my first contact.

Hannah Fisher: “Just came back from a 2 week hotel package with my partner.
What an absolutely amazing experience but most importantly how helpful the team
at interailling packages were. They take ALL of the stress from traveling off your shoulders you pretty much just need to follow the instructions they give you and you’ll be fine. Everything is taken care of, from hotel directions, times of trains, phrase
documents, itinerary, currency guide. The whole lot. Me and my partner will definitely be using this company again as well as telling friends and family about it.”

Eamonn Ó Murchú: “We booked through Interrailing Packages last year on a 4
week Interrailing holiday and also this year on a 2 week trip around Croatia and the
service provided was outstanding on both occasions. Donal, Lisa and the rest of the
team were more than happy to help with any questions we had before and during
the trip. The accommodation provided was excellent and the Interrailing App was
very informative. They are a very professional, friendly and accommodating
company and we look forward to traveling with them again in the future!”

Photo by adrian on Unsplash

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